# Returns a list of records with the specified customer_id

Returns a list of records with the specified customer_id

Endpoint: GET /engagementScores/{tenantId}/customer/{customer_type}/{customer_id}
Version: v1-2025-04-18
Security: knox-authorizer

## Path parameters:

  - `tenantId` (string, required)
    The tenant

  - `customer_type` (string, required)
    The customer_type to use to for record lookup
    Enum: "contact", "organization"

  - `customer_id` (string, required)
    The customer_id to use to for record lookup

## Query parameters:

  - `fields` (string)
    The fields that you want to retrieve; if omitted, the entire object is returned

  - `exclusiveStartKey` (string)
    If paging, this allows you to return the next set of results

## Response 200 fields (application/json):

  - `Count` (integer)

  - `Items` (array)

  - `Items.category_id` (string)
    Engagement category

  - `Items.components` (array, required)

  - `Items.components.name` (string, required)
    Name of the scoring component, from the model

  - `Items.components.percentile_rank` (number, required)
    The percentile rank of this score compared to others

  - `Items.components.raw_score` (number, required)
    Raw score out of 100

  - `Items.components.weight` (number, required)
    How the score is weighted

  - `Items.components.weighted_score` (number, required)
    Score when weighted

  - `Items.contact_id` (string, required)
    The contact

  - `Items.customer_type` (string, required)
    Enum: "contact", "organization"

  - `Items.date` (string, required)
    The date of the score

  - `Items.date_of_first_engagement` (string)
    The date of the first engagement

  - `Items.engagement_model_id` (string)
    The engagement model used to calculate this score

  - `Items.id` (string, required)
    The unique, string identifier of this engagement score

  - `Items.md5_hash` (string)
    A hash that prevents bulk routines from unnecessarily writing unchanged data

  - `Items.notes` (string)

  - `Items.number_of_months_since_first_engagement` (number)
    Number of months since first engagement

  - `Items.organization_id` (string, required)
    The organization

  - `Items.percentile_rank` (number)
    Where this person ranks

  - `Items.previous_year_percentile_rank` (number)
    The percentile rank for the previous year

  - `Items.previous_year_percentile_rank_change` (number)
    The change in percentile rank for the previous year

  - `Items.previous_year_score` (number)
    Score for the previous year

  - `Items.previous_year_score_percentage_change` (number)
    Amount of change in absolute value from previous year score

  - `Items.previous_year_score_value_change` (number)
    Amount of change in absolute value from previous year score

  - `Items.sys_bulk_load_at` (string)
    If this record was loaded via bulk, the timestamp when the record was processed

  - `Items.sys_bulk_load_id` (string)
    If this record was loaded via bulk, the ID of the bulk load process

  - `Items.sys_bulk_load_pk` (string)
    If this record was loaded via bulk, the tenant and key of the bulk load process used as a partition key

  - `Items.sys_bulk_load_record_no` (number)
    If this record was loaded via bulk, the record number in the source file

  - `Items.sys_bulk_load_source_file` (string)
    If this record was loaded via bulk, the source file

  - `Items.sys_calculated_field_error` (string)
    The error associated with the calculated field

  - `Items.sys_calculated_field_errors` (array)

  - `Items.sys_calculated_field_errors.error` (string)

  - `Items.sys_calculated_field_errors.field` (string)

  - `Items.sys_configuration_snapshot_id` (string)
    If a snapshot was restored/applies to this record, the ID of the snapshot

  - `Items.sys_created_at` (string, required)
    The date/time that this record was created, expressed in ISO-8601 date format

  - `Items.sys_created_by_id` (string, required)
    The ID of the user that created this record

  - `Items.sys_deleted_by_id` (string)
    The ID of the user that deleted (or last tried to delete) this object

  - `Items.sys_directive` (string)
    Means for passing directive information into an object processing logic

  - `Items.sys_external_id` (string)
    The ID that a record has from an external system or data import

  - `Items.sys_has_files_in_s3` (boolean)
    If true, this record has files in S3. If false, it doesnt, so no need to hit S3 upon deletion

  - `Items.sys_last_bulk_data_operation_id` (string)
    If this record was last touched by a bulk data operation, the ID of that operation

  - `Items.sys_last_bulk_data_operation_sys_version` (string)
    If this record was last touched by a bulk data operation, the sys_version at the time of that operation

  - `Items.sys_last_modified_at` (string, required)
    The date/time that this record record was last modified, expressed in ISO-8601 date format

  - `Items.sys_last_modified_by_id` (string, required)
    The ID of the user that last modified this record

  - `Items.sys_last_security_context` (object)
    The security context of the last insert, modify, or delete performed on this item

  - `Items.sys_locked` (boolean)
    If set, this record is locked and cannot be changed via the API

  - `Items.sys_snapshot_base_version` (number)
    The version to use as a base when creating a configuration snapshot; if not set, 1 is used. Helpful when creating a sandbox

  - `Items.sys_version` (number)
    A number representing the version of this record in the database

  - `Items.total_score` (number, required)
    The score

  - `LastEvaluatedKey` (string)


## Response 400 fields

## Response 401 fields

## Response 403 fields

## Response 404 fields

## Response 429 fields

## Response 500 fields